MOBILE WAGER FAQ

Yes. To wager on live races at Canterbury your phone must be geo-located to the Canterbury location. Follow these steps to enable geo-location.

Enabling Location on Android:

• Open the “Settings” App on the Android Device.
• Select “Location” and make sure it’s turned on.
• Go back to the main “Settings” list and select the “Apps” option. Each Android device is different, so this option may also be called “Applications” or “App Manager”.
• Select “Chrome”
• Select “Permissions”
• Make sure Location is allowed, or set to “While using the App”
• Open Google Chrome and attempt to login to our website again. The user may receive a pop-up asking to allow location for our website and they must hit “Allow”.

If Location Services were already enabled for the Android Device and Google Chrome App, but the customer is still having issues, then they may have blocked Location access for our website specifically.  To unblock our website, please take the following steps.

• Open Google Chrome
• Click on the 3 Vertical dots in the top right corner.
• Select “Settings” from the list of options
• From the Settings page, scroll down and select “Site Settings”
• Select “Location”
• Find our website address under the “Blocked” section and click on it to remove the Block.
• Navigate to our website and attempt to login in again. The user may receive a pop-up asking to allow location for our website and they must hit “Allow”.

Enabling Location on iPhone App/Safari:

• Open the “Settings” App on the iPhone
• Scroll down and select “Privacy”, then click on “Location Services”
• Make sure “Location Services” is turned on (Green Toggle), then scroll down and click on our app. (1/ST Bet, Xpressbet, or Safari Websites if customer is using Safari)
• After clicking on the desired App, select “While using the App”
• Open the 1/ST Bet or XPB app and sign in. The user may receive a pop-up asking to allow location for our website and they must hit “Allow”, then choose “While using the App”